Web-to-Print Testimonials

CRW Graphics

I’ve worked with many templating and storefront systems and their support through the years. I’m impressed with the knowledge, friendliness and quick response time from Aleyant. A special shout out to Bart for all the help in trouble shooting some very complicated VB scripts.

Henry

CRW Graphics

Reno Print Store

Aleyant has one of the best support experiences and some of the most knowledgeable staff I have ever worked with. They go above and beyond to test and fix my problems and are always pleasant to deal with, even in unpleasant circumstances.

Michelle

Reno Print Store

aNiman Graphic Solutions

Piyush has been instrumental in getting our storefront/admin site to operate properly. Well-versed and very professional plant KUDOS.

Shyam

aNiman Graphic Solutions

ColorHaus

Stellar, Great customer service!

Lori

ColorHaus

JAG Printing

Aleyant wants you to succeed and to use their programs so they set you up with one-on-one training to get you going and to make sure you understand before setting you off on your own. When the training is done, their support team is excellent and always willing to help. Huge shout out to Allen, who I just finished my initial training with and to Lisa!

Gord

JAG Printing

Automated Print & Promo

Ten is really not high enough for my level of satisfaction with your amazing support staff. This round, we were completely baffled by an issue that was only peripherally connected to the portals, was definitely an issue in our computer system, but nothing we tried was fixing the problem. Enter Bart, the amazing Bart, who graciously offered to try puzzling through it with me in real time – and he got us on a path that I needed to be on to fix the problem. All of your support staff, including Lisa in Professional Services, are so helpful, friendly, respectful and seem genuinely interested in making our experience the best possible – and not being a complete techie myself, that makes my job so much more rewarding and doable. Thank you!!!

Rachel

Automated Print & Promo

Foremost Graphics

Antonio was extremely helpful, as you folks always are!

Scott

Foremost Graphics

Mor Printing

Top notch support.

Eric

Mor Printing

Jag Printing

My interaction with the staff at Aleyant is always excellent. Huge shout out to Lisa and Allen who always address my concerns in a timely manner.

 

Gord

Jag Printing

C17 Media

Always impressed with Aleyant’s support, received quick and informative after hours support for an urgent question I had, and Aleyant’s support staff went above and beyond to make sure the issue was fixed and I was well-informed on the topic as well. Greatly appreciated!

Danielle

C17 Media

McRae Imaging

Fantastic. Aleyant went over and above on our latest ticket to make sure the issue never happens again. More importantly, they corrected the problem within an hour of creating the original ticket.

Rudy McQuiggin

McRae Imaging

Canon USA

Smart, knowledgeable and to the point. Thanks Allen!

Fred Lampe

Canon USA

Zippity Print

I am 5 staring Lisa Thompsons services all the way.

She has helped us to streamline a very complex and difficult pricing engine spreadsheet for our company that will ultimately take our customers ordering experience to a new level.

She ended up finding a way to simplify every complex algorithm that I threw her way and was able to present it in a way that was extremely easy to understand.

She is a true Excel guru, a true leader, and an ultimate being!

Thank you Lisa for everything!!

Joesph Terrano

ZippityPrint.com

Spectrum Marketing Services

I’m continually impressed with Aleyant support. I’ve had two questions answered from Pressero this morning, and the one question I had for a competitor is still unanswered.

Kurtopsy

My Master Group

Aleyant is, in my opinion, an amazing company. They are very prompt on their support every time. Great company, great people. Thank you!!

Chris Cloninger

New Fairfield Press, Inc.

Bart was knowledgeable and personable. I called at 4:30pm and was able to get the issue resolved so our client could place their order before 5pm that same day. Bart was very pleasant to work with and provided an additional tip to help save time, above and beyond fixing the issue I called about initially. I was very happy with the service received and think Bart is a great asset to your team. Thanks again!

Jodi Fay

Prime Source Printing

This was quick and easy. thanks for the help.

Accurate Printing

Love the promptness of getting an answer the answer is always provided in ‘layman’s terms’ so I can understand and many times a screen shot is provided. Visual aids are always welcomed! Thanks again!

Eileen Wiencek

Go2 Partners, Inc

When it might be easier to brush off a crazy idea, you instead show that you really care about my requests, which in turn shows how much you care about the future of the company I work for, and therefore, my future. I am sincerely grateful for all the effort you guys put forth to help. Never before have I worked with such a conscientious, dedicated, and above all, thoughtful group of people. Thank you very much.

Nick Helzer

Village Press

I am writing to let you know what a wonderful job Aleyant support did for me today. My ticket was submitted at 1:19pm and I received a reply by 1:47! Now that is great customer service, and she helped me find a flaw in our shipping options that may have caused major problems later on. Plus, we still got the order from the customer! I am very happy that your team is so accessible to me, when we run into issues with our site, they usually need to be fixed ASAP. Being very new to website building, I am very confident to have such an expedient and helpful customer service team backing me up!

Randy Gay

McCourt Label Company

I feel that you guys are one of the best support teams there is. I’ve been in the computer industry since 1984 and have never had the kind of responses and follow-ups like I have had with your team. Keep up the great customer support.

Hilery Farrell