Always impressed with Aleyant’s support, received quick and informative after hours support for an urgent question I had, and Aleyant’s support staff went above and beyond to make sure the issue was fixed and I was well-informed on the topic as well. Greatly appreciated!
Fantastic. Aleyant went over and above on our latest ticket to make sure the issue never happens again. More importantly, they corrected the problem within an hour of creating the original ticket.
Smart, knowledgeable and to the point. Thanks Allen!
She has helped us to streamline a very complex and difficult pricing engine spreadsheet for our company that will ultimately take our customers ordering experience to a new level.
She ended up finding a way to simplify every complex algorithm that I threw her way and was able to present it in a way that was extremely easy to understand.
She is a true Excel guru, a true leader, and an ultimate being!
Thank you Lisa for everything!!
Spectrum Marketing Services
I’m continually impressed with Aleyant support. I’ve had two questions answered from Pressero this morning, and the one question I had for a competitor is still unanswered.
My Master Group
Aleyant is, in my opinion, an amazing company. They are very prompt on their support every time. Great company, great people. Thank you!!
New Fairfield Press, Inc.
Bart was knowledgeable and personable. I called at 4:30pm and was able to get the issue resolved so our client could place their order before 5pm that same day. Bart was very pleasant to work with and provided an additional tip to help save time, above and beyond fixing the issue I called about initially. I was very happy with the service received and think Bart is a great asset to your team. Thanks again!
Prime Source Printing
This was quick and easy. thanks for the help.
Love the promptness of getting an answer the answer is always provided in ‘layman’s terms’ so I can understand and many times a screen shot is provided. Visual aids are always welcomed! Thanks again!
Go2 Partners, Inc
When it might be easier to brush off a crazy idea, you instead show that you really care about my requests, which in turn shows how much you care about the future of the company I work for, and therefore, my future. I am sincerely grateful for all the effort you guys put forth to help. Never before have I worked with such a conscientious, dedicated, and above all, thoughtful group of people. Thank you very much.
I am writing to let you know what a wonderful job Aleyant support did for me today. My ticket was submitted at 1:19pm and I received a reply by 1:47! Now that is great customer service, and she helped me find a flaw in our shipping options that may have caused major problems later on. Plus, we still got the order from the customer! I am very happy that your team is so accessible to me, when we run into issues with our site, they usually need to be fixed ASAP. Being very new to website building, I am very confident to have such an expedient and helpful customer service team backing me up!
McCourt Label Company
I feel that you guys are one of the best support teams there is. I’ve been in the computer industry since 1984 and have never had the kind of responses and follow-ups like I have had with your team. Keep up the great customer support.